We offer FREE 1st Class Ground Advantage Shipping on all US orders, including Alaska, Hawaii & Puerto Rico. It delivers in 3-5 business days
When will my package ship?
We usually ship 1-2 business days after payment is received, or earlier.
Do you offer discreet shipping? Absolutely! Our items are always shipped in brown boxes with no markings.
How do you ship, and do you provide tracking?
We ship using USPS and provide tracking on all orders regardless of order size. You’ll receive an automated email once we print the shipping label that includes your tracking number.
Do I need to be home to receive my package?
No, you don’t. But It is strongly advised that you be at home for proper delivery.
I entered the wrong address.
What do I do? If your item has not shipped, you can email us at iadore420gifts@gmail.com or TEXT us at 570-614-4594 with the updated address. If your package has already shipped, we can’t update the address. If the package is sent back to us, we’ll resend it to the correct address.
My package didn’t arrive?
First, check the tracking and see the status. If it’s still in transit, just wait until the expected delivery date is shown in tracking. If it shows "delivered" in the tracking, you’ll need to contact your local USPS. Also, make sure to look at the tracking details, as USPS will sometimes add a note on where they left your package. In case a package is missing, we must be notified within 3 days of when the package was marked as "delivered."
We are not affiliated with USPS, so you’ll need to contact them for redelivery scheduling or tracking down your packages.
Where do you ship from?
We stock and ship all of our items in our warehouse right in Pennsylvania.
What if my item is damaged during shipping?
Although we package our items with great care, there is still a slim chance that they may arrive damaged. We do offer Route shipping insurance on all packages. This protects packages from loss, theft, or damage during shipping. Just take a picture of the unused piece and email it to us within 3 days, and we’ll send you a replacement.
When will my package arrive?
Since we stock all of our items in our warehouse and ship within 1-2 business days, you’ll receive your item fast! Through USPS GROUND ADVANTAGE shipping is usually between 3-5 business days after your item has been shipped. These times are estimates and can’t be guaranteed due to unforeseen circumstances like weather, busy holidays, etc.
Do you ship internationally?
Yes, we do ship internationally. Shipping rates depend on the location and size of the package. There may be additional customs fees that you’ll have to pay based on the receiving country's guidelines. It is the responsibility of the purchaser to make sure items will clear your country's customs. We are not responsible for any packages that do not clear customs, and we will not issue refunds unless the packages are sent back to us.
Returns / Exchanges
What is your return policy?
If for any reason you are unhappy with your purchase, please let us know. We accept returns or exchanges on any unused item within 30 days of purchase.
Do you accept returns on used products? No.
If the item has been used, we will not issue any type of refund or exchange.
I received the wrong item. What do I do?
We try our very best to make sure all items are fulfilled correctly, but if you received the wrong item, let us know within 24 hours. Don’t use the item, or we won’t be able to issue an exchange or refund. Once you contact us, we’ll send you a pre-paid return label.
How can I contact you?
Feel free to email us at iadore420gifts@gmail.com or TEXT us at 570-614-4594. We usually respond within 1 hour. Daylight hours.
How long before the refunded money is back in my account?
We’ll issue the refund once we’ve reviewed the product. After we issue the refund, it usually takes 3-7 business days to be in your account, but that depends on your bank or credit card company. If you don’t have the funds in your account after we issue the refund, you’ll need to contact your bank or credit card company.
Do you warranty used items?
No, we don’t offer a warranty on any used items. The only items we warranty are items that arrived damaged. Send us a picture of the unused, damaged piece within 3 days.
How do I return my order?
To return your order, you’ll need to contact us using mightyglasspipes.com or TEXT us at 570-614-4594 for an RA number. Then you can ship it back to us. Once we receive it and make sure it's in new, unused condition, we will issue the refund. Once we issue the refund, it usually takes 3-7 business days for the bank to put the funds back.
General Questions
What payments do you accept? We accept PAYPAL, Visa, MasterCard, American Express & Discover, Venmo.
Where are you located?
We’re located in Pennsylvania.